URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=add_agents_skill
Description:
This API allows adding agents to a skill, parameterizing the name, identification and network user, information required for logging.
Benefit:
Optimize processes and time by creating external solution agents in an agile and simple way.
How it works:
- The consumption of this API is done by POST method.
- In the json the parameters are added according to the operation or process to be performed.
- To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
- The wolkvox-token header must be used to make use of the authorization token.
- Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
| REQUEST |
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| skill_id | Skill identification number | String |
| agent_id | Agent extension number | String |
| expertise | Level of expertise to be assigned | String |
| RESPONSE |
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| code | Response code | int |
| error | Error | String |
| msg | Description of the response | String |