URL:
https://wv{{wolkvox_server}}.wolkvox.com/api/v2/information.php?api=agents
Description:
This API allows to have information about the Agents.
Benefit:
It allows to have basic information such as last connection, status and skill to which the agents belong.
How it works:
- The consumption of this API is done by GET method.
- To consume this API you must replace in the url {{{wolkvox_server}} by the nomenclature of the server of the operation.
- The wolkvox-token header must be used to make use of the authorization token.
- Note that the same token cannot be consumed simultaneously, so you can schedule the next API to be consumed when the result of the previous one is successful.
- In terms of time, to keep track of your operation you can make a consumption every 5 minutes of the information.
| REQUEST |
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| api | Type of report required | String |
| RESPONSE |
| NAME | DESCRIPTION | TYPE |
|---|---|---|
| agent_id | This is the numerical user number assigned to each wolkvox Agent user. | String |
| agent_name | This is the name assigned to each wolkvox Agent user. | String |
| agent_dni | It is the identification document of each wolkvox Agent user. | String |
| agent_status | Agent status | String |
| last_use | Date of last connection | String |