WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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21. Upload file to Mr. Wizard

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APIs Configuration

21. Upload file to Mr. Wizard

URL:

https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=edit_licenses

Description:

This API allows uploading files in PDF, DOCX, TXT, and PNG formats, which help enrich and optimize Mr. Wizard’s knowledge, thereby improving the quality of interactions with customers.

Note: The quality of Mr. Wizard’s responses depends on the accuracy and relevance of the content in the uploaded documents.

Benefit:

You can streamline the document upload process for training, eliminating the need to do it manually in wolkvox Manager. You can even integrate a custom user interface to manage Mr. Wizard’s training, tailored to the specific needs of your team.

How it works?

This API is consumed via the POST method.
To use this API, replace {{wolkvox_server}} in the URL with the server designation for your operation.
The `wolkvox-token: {{token}}` must be included in the Header for authorization.
Please note that a single token cannot be used simultaneously for multiple requests, so you may program the next API call to proceed only when the previous one is successful.
For operation tracking, data can be retrieved every 5 minutes.
Records download limit per call: 60,000 records.
Records upload limit per call: 10,000 records.
Date range limit for queries: 31 days.
Response size limit: 256 MB.
API consumption time limit: 60 seconds.
Simultaneous requests per token: 2 requests.
Daily token limit: Number of licenses multiplied by 1,000 tokens per day.

Request

NAME	DESCRIPTION	TYPE
wolkvox-token	Token de acceso a wolkvox Manager.	String
file	“File” field where you must upload the file to be submitted.	File

Response

NAME	DESCRIPTION	TYPE
code	Response code.	int
error	Error.	String
msg	Response description.	String
data	Array of objects containing information about each notification.	String
filename	Successfully uploaded file name.	String

Possible response codes

				
					$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=upload_file',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => true,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS => array('file'=> new CURLFILE('/path/to/file')),
  CURLOPT_HTTPHEADER => array(
    'wolkvox-token: {{wolkvox-token}}'
  ),
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

				
					curl --location --globoff 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=upload_file' \
--header 'wolkvox-token: {{wolkvox-token}}' \
--form 'file=@"/path/to/file"'

				
					OkHttpClient client = new OkHttpClient().newBuilder()
  .build();
MediaType mediaType = MediaType.parse("text/plain");
RequestBody body = new MultipartBody.Builder().setType(MultipartBody.FORM)
  .addFormDataPart("file","/path/to/file",
    RequestBody.create(MediaType.parse("application/octet-stream"),
    new File("/path/to/file")))
  .build();
Request request = new Request.Builder()
  .url("https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=upload_file")
  .method("POST", body)
  .addHeader("wolkvox-token", "{{wolkvox-token}}")
  .build();
Response response = client.newCall(request).execute();

				
					import requests

url = "https://wv{{wolkvox_server}}.wolkvox.com/api/v2/configuration.php?api=upload_file"

payload = {}
files=[
  ('file',('file',open('/path/to/file','rb'),'application/octet-stream'))
]
headers = {
  'wolkvox-token': '{{wolkvox-token}}'
}

response = requests.request("POST", url, headers=headers, data=payload, files=files)

print(response.text)

RESPONSE

				
					{
    "code": "201",
    "error": null,
    "msg": "Removed successfully"
}

APPLICATIONS

MULTICHANNEL DIALER

WOLKVOX STUDIO

ARTIFICIAL INTELLIGENCE

VOICE OF THE CUSTOMER

QUALITY AND PRODUCTIVITY

ANALYTICS

TELEPHONY

INTEGRATIONS

BY INDUSTRY

BY COMPANY TYPE

SMART TEAMS

AUTOMATION AND ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

APPLICATIONS

MULTICHANNEL DIALER

WOLKVOX STUDIO

ARTIFICIAL INTELLIGENCE

VOICE OF THE CUSTOMER

QUALITY AND PRODUCTIVITY

ANALYTICS

TELEPHONY

INTEGRATIONS

BY INDUSTRY

BY COMPANY TYPE

SMART TEAMS

AUTOMATION AND ARTIFICIAL INTELLIGENCE

DIGITAL TRANSFORMATION

< / >

APIs Configuration

21. Upload file to Mr. Wizard

Request

Response

RESPONSE

UNITED STATES

ARGENTINA

BRAZIL

CHILE

SPAIN

COLOMBIA

GUATEMALA

MEXICO

DOMINICAN REPUBLIC

PERU

AUTOMATION AND
ARTIFICIAL INTELLIGENCE

AUTOMATION AND
ARTIFICIAL INTELLIGENCE