URL:
Description:
This report allows you to track outbound campaigns (predictive) taking into account the phone-to-phone result of the database that has been previously uploaded. It relates the campaign ID, call ID, date, contact result and customer information (first name, last name, ID and phone number).
Benefit:
It allows you to assess the quality of the database on a phone-by-phone basis and even to identify those contacts that could be contacted at other times or whose information is wrong.
How it works:
NAME | DESCRIPTION | TYPE |
---|---|---|
api | Type of report required | String |
campaign_id | Number identification of the campaign | String |
date_ini | Inicial Date (YYYYmmddHHiiss) | String |
date_end | Final Date (YYYYmmddHHiiss) | String |
NAME | DESCRIPTION | TYPE |
---|---|---|
campaign_id | Corresponds to the campaign identification number | String |
customer_name | Client’s name | String |
customer_last_name | Customer’s last name | String |
id_type | Type of Identification | String |
customer_id | Corresponds to the customer’s identification number | String |
date | Indicates the date with format year-month-day-time | String |
telephone | Indicates the telephone number to which the call was placed | String |
result | It is the result of the call. This column can provide the values abandon (abandoned), answer (answered), answer-machine (answered by a machine), busy (busy), congestion (congested line), failed (failed), and no-answer (unanswered). | String |
opt# | Fields in the campaign database that allow the entry of customer contact information. | String |
conn_id | Corresponds to the call identification number | String |
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=campaign_3&campaign_id={{campaign_id}}&date_ini={{date_ini}}&date_end={{date_end}}',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => '',
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => 'GET',
CURLOPT_HTTPHEADER => array(
'wolkvox_server: {{wolkvox_server}}',
'wolkvox-token: {{wolkvox-token}}'
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
curl --location --globoff 'https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=campaign_3&campaign_id={{campaign_id}}&date_ini={{date_ini}}&date_end={{date_end}}' \
--header 'wolkvox_server: {{wolkvox_server}}' \
--header 'wolkvox-token: {{wolkvox-token}}'
OkHttpClient client = new OkHttpClient().newBuilder()
.build();
MediaType mediaType = MediaType.parse("text/plain");
RequestBody body = RequestBody.create(mediaType, "");
Request request = new Request.Builder()
.url("https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=campaign_3&campaign_id={{campaign_id}}&date_ini={{date_ini}}&date_end={{date_end}}")
.method("GET", body)
.addHeader("wolkvox_server", "{{wolkvox_server}}")
.addHeader("wolkvox-token", "{{wolkvox-token}}")
.build();
Response response = client.newCall(request).execute();
import requests
url = "https://wv{{wolkvox_server}}.wolkvox.com/api/v2/reports_manager.php?api=campaign_3&campaign_id={{campaign_id}}&date_ini={{date_ini}}&date_end={{date_end}}"
payload = {}
headers = {
'wolkvox_server': '{{wolkvox_server}}',
'wolkvox-token': '{{wolkvox-token}}'
}
response = requests.request("GET", url, headers=headers, data=payload)
print(response.text)
{
"code": 200,
"error": null,
"msg": "1 records were found",
"data": [
{
"campaign_id": "",
"customer_name": "",
"customer_last_name": "",
"customer_id": "",
"date": "",
"telephone": "",
"result": "",
"opt1": "",
"opt2": "",
"opt3": "",
"opt4": "",
"opt5": "",
"opt6": "",
"opt7": "",
"opt8": "",
"opt9": "",
"opt10": "",
"opt11": "",
"opt12": "",
"conn_id": "",
"id_type": "",
}
]
}
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