Are you taking advantage of the full potential of WhatsApp to connect with your customers? Today, messages and calls through this platform have established themselves as the preferred channels for users to interact with brands. At wolkvox, we support you to integrate these functionalities efficiently and to enhance them with the intelligence of wvx Conversational AI.
Click to WhatsApp is a key tool to turn ads and social media posts into real conversations. With just one click, your customers can initiate a chat directly from platforms such as Facebook or Instagram, eliminating barriers and increasing conversion rates.
Thanks to the integration with wolkvox, users can be served by autonomous AI agents, designed to answer frequent queries, hold a conversation about customer needs or redirect more complex conversations to a higher level agent or even a human advisor. All managed from our omni-channel, multi-modal interactions platform optimized to operate efficiently.
With WhatsApp Voice, users can initiate a call without dialing a number or leaving the app. This functionality facilitates a closer, more accessible and natural service channel.
By integrating with wvx Conversational AI, calls are handled by AI-powered voice agents, who use natural voices, understand different accents and are able to operate in multiple languages. In addition, the hybrid model allows escalation to human talent in real time, when the complexity of the query requires it, while maintaining continuity of experience.
Both functionalities -Click to WhatsApp and WhatsApp Voice- are integrated into the wolkvox platform and powered by wvx Conversational AI, a solution that combines NLP, machine learning and Knowledge Retrieval to understand and respond naturally in different formats: text, voice, audio, and even documents or images.
This allows automating interactions with a high level of personalization and context, optimizing resources without sacrificing quality of care. In addition, all data generated is centralized for analysis and follow-up, facilitating strategic decisions in real time.
These tools not only improve the customer service experience, but also directly impact your business objectives.
In a context where the customer demands immediacy, personalization and ease, WhatsApp becomes a strategic channel, and with wolkvox, its implementation becomes a competitive advantage.
Every interaction counts. Being present in the channels your customers already use and offering immediate, personalized and scalable responses can make the difference between losing an opportunity or turning it into a valuable relationship. If you’re ready to transform user interactions, schedule a personalized demo and learn how to make it happen with wolkvox.
[email protected]
Are you taking advantage of the full potential of WhatsApp to connect with your customers? Today, messages and calls through this platform have established themselves as the preferred channels for users to interact with brands. At wolkvox, we support you to integrate these functionalities efficiently and to enhance them with the intelligence of wvx Conversational AI.
Click to WhatsApp is a key tool to turn ads and social media posts into real conversations. With just one click, your customers can initiate a chat directly from platforms such as Facebook or Instagram, eliminating barriers and increasing conversion rates.
Thanks to the integration with wolkvox, users can be served by autonomous AI agents, designed to answer frequent queries, hold a conversation about customer needs or redirect more complex conversations to a higher level agent or even a human advisor. All managed from our omni-channel, multi-modal interactions platform optimized to operate efficiently.
With WhatsApp Voice, users can initiate a call without dialing a number or leaving the app. This functionality facilitates a closer, more accessible and natural service channel.
By integrating with wvx Conversational AI, calls are handled by AI-powered voice agents, who use natural voices, understand different accents and are able to operate in multiple languages. In addition, the hybrid model allows escalation to human talent in real time, when the complexity of the query requires it, while maintaining continuity of experience.
Both functionalities -Click to WhatsApp and WhatsApp Voice- are integrated into the wolkvox platform and powered by wvx Conversational AI, a solution that combines NLP, machine learning and Knowledge Retrieval to understand and respond naturally in different formats: text, voice, audio, and even documents or images.
This allows automating interactions with a high level of personalization and context, optimizing resources without sacrificing quality of care. In addition, all data generated is centralized for analysis and follow-up, facilitating strategic decisions in real time.
These tools not only improve the customer service experience, but also directly impact your business objectives.
In a context where the customer demands immediacy, personalization and ease, WhatsApp becomes a strategic channel, and with wolkvox, its implementation becomes a competitive advantage.
Every interaction counts. Being present in the channels your customers already use and offering immediate, personalized and scalable responses can make the difference between losing an opportunity or turning it into a valuable relationship. If you’re ready to transform user interactions, schedule a personalized demo and learn how to make it happen with wolkvox.
[email protected]
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