With the simple graphical environment of wolkvox, you can to set up different routing engines.
IVRs Virtual agents Agent scripts Interactions (Email, Twitter, Facebook) Chatbots (web chat, WhatsApp, Telegram, Facebook, Line) Just drag and drop the components you need, which combine with features like
AI Automatic voice recognition Intention recognition Queue statistics Connection to multiple channels Database queries Rest Api connection PHP development All this from a single user interface that enables you to reuse codes, components and information for every service channel, connecting multiple skills or suitable agent queues.