Optimize your outbound strategies with Predictive Dialer
Increase the contactability of your customers with the best predictive dialing algorithm which allows you to make up to 10 simultaneous calls for each connected agent, increasing their occupancy and productivity. In addition, you can easily set up phone interactions with multiple attempts and smart integrations by sending SMS, email and transfers to a virtual agent or an advisor. This functionality also has options for database filters, blacklists or DNC (Do Not Call) and a whole set of reports on contact attempts in each of your service channels.