WHY WOLKVOX? OMNICHANNEL PLATFORM WOLKVOX CRM CHATBOTS AND VOICEBOTS MANUALS

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Applications

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Develop a 360-degree People Centricity strategy with wolkvox

Our platform offers you dozens of technological solutions to design the best Customer Experience (CX) and provides your collaborators the necessary tools to make it a reality in any type of business.

wolkvox allows you to manage your operation from different approaches:

DIALING

Run your campaigns using our predictive, progressive or preview dialer, depending on your contactability goal. wolkvox Studio

WOLKVOX STUDIO

Build highly personalized virtual agents and shape your routing flows by integrating all your service channels.

ARTIFICIAL INTELLIGENCE

Parameterize functionalities and components that use AI to optimize and streamline your processes, as well as to help you better understand the needs of your customers.

VOICE OF THE CUSTOMER

Get to know the details of your customers' experience through features that use AI to get closer to specific opinions about your services.

QUALITY AND PRODUCTIVITY

Your collaborators are key to the success of your operation: with wolkvox you can use functionalities that measure and improve the quality of the processes they execute and drive them to be more productive.

ANALYTICS

Access real-time and historical reports and build dashboards that reflect Business Intelligence processes that provide you the information to make assertive decisions.

IP TELEPHONY

Manage your SIP trunks. Have personalized DIDs and PBX extensions just by having an internet connection.

INTEGRATIONS

If you use other platforms in order for your operation to work properly, you can quickly and easily integrate them with wolkvox.